Production readiness
Use this checklist before sending live prior-authorization traffic through Collate.
Keep production API keys server-side. Log only sanitized request and response details, and never send unsanitized PHI or credentials to support.
Readiness checklist
Separate environments
Use separate API keys for sandbox and production. Make the base URL an environment-specific setting, not a hard-coded value.
Verify provider setup
Confirm that every production providerNpi is visible to your organization
and can resolve the payer routes you plan to send.
Use Choose a route and create for route validation.
Validate route coverage
For each payer, coverage state, request type, and service-code family you plan to send, verify that route resolution succeeds in the target environment.
Map questionnaires from returned linkIds
Treat the current questionnaire returned by the authorization as the
answer contract. Store source-system mappings by route context when items
vary by payer or service.